| CURRENT COVID-19 PRECAUTIONS For everyone’s safety and well-being we require tenants and visitors to wear a mask or face covering when in the superintendent offices and at head office. Tenants and visitors are required to wear a mask or face covering when in the buildings’ common areas, such as lobbies, elevators, stairwells, hallways, laundry rooms, social rooms, and fitness rooms. Superintendents and office staff are continuing to sanitize all common areas in the offices and buildings to keep you safe. We have provided hand sanitizer for all those who enter the buildings. If you have any concerns or questions please do not hesitate to contact your superintendent, property manager or site office worker. STAY SAFE AND HEALTHY |
OUR STORAGE SITES ARE OPEN! We will be enforcing strict social distancing in the offices by limiting to one customer at a time. Queue lines will be formed outside the office. We also require that all tenants wear a mask upon entering the office. Please be patient as we navigate through this uncertain time. Airport Self Storage – 425 Taunton Rd. Oshawa Monday to Sunday 8AM-10PM* Valiant Mini Storage – 2001 Victoria St. Whitby Monday to Sunday 8AM-10PM* *EFFECTIVE DECEMBER 28th, 2020 UNTIL LOCKDOWN ENDS OFFICE HOURS: 8:00AM – 4:00PM GATE HOURS: 8:00AM – 8:00PM All sites are closed on holidays. Please call for more information. Stay safe and healthy! |
RENT PAYMENTS Dear Tenants: With the current situation regarding COVID-19 and the Government and Health Agencies encouraging “social distancing”, we would like to offer our tenant payment options which do not require face to face interaction. Option 1: Pre-Authorized Debit -Your full rent amount will be automatically withdrawn from your bank account on the first day of the month. -In order to facilitate this, we must have a signed authorization form along with a void cheque. A copy of this form can be obtained from your Superintendent, or download a copy from our website (www.vrpl.ca). The form and void cheque must be received a minimum of 7 days prior to the end of the month. Option 2: Cheques, Money Orders, Post-Dated Cheques -These methods of payment can be dropped through the mail slot of your Superintendents office door. -Alternatively, a secure drop box has been installed in the waiting area of our Head Office located at 177 Nonquon Road, 20th Floor. Hours of operation are Monday to Friday, 8:30AM to 4:30PM Option 3: One-Time Credit Card Payment Over the Phone. -Superintendents can manually process credit cards over the phone. We accept Visa and MasterCard. -Prior to processing payment, you must send written authorization via email to your Superintendent. Here is an example of the written authorization that is required: “I, John Doe, authorize Valiant Rental Properties Limited to process a payment of $___on my Visa card to be applied to my April rent for apartment ___ at ___ Nonquon Road”. -Once your written authorization is received, please call your Superintendent and recite the card number and expiry date to them. They will manually enter the information on their POS machine and process the payment. They will confirm over the phone with you once payment has been approved. If you have any questions or concerns regarding these methods of payment, please contact your Property Manager. Sincerely, Valiant Rental Properties Limited |
